Privacy Policy

1. Introduction

Welcome to Lumeo (“we,” “our,” or “us”). This Privacy Policy explains how DCTR s.r.o., operating as Lumeo, collects, uses, and protects your personal information when you use our AI video generation platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Payment information
• Content you upload or generate using our platform
• Communications with our support team

3. How We Use Your Information

We use your information to:

• Provide and improve our video generation services
• Process your payments
• Send you important updates about our service
• Respond to your requests and support needs
• Analyze and improve our platform's performance

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
DCTR s.r.o.
Email: hello@lumeo.com

7. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Last Updated: December 2024